Frequently Asked Questions

Quick answers about using Keyetm.

How do I post a listing?+

Sign in, add your phone number, then go to Post a listing. Choose a category, add photos and details, and submit. Listings are reviewed before they go live.

Why is a phone number required for sellers?+

Buyers contact sellers on Telegram. Your verified phone is shown on your listings so serious buyers can reach you quickly. Buyers browsing Keyetm can use email only.

How long does review take?+

Most listings are reviewed within 24 hours. You'll see Pending status on My listings until approved.

How do I contact a seller?+

Tap Chat seller on any published listing to open an in-app conversation. Sign in to send messages — your chat history stays in Messages on your profile.

How do agent rankings work?+

Agents are ranked by listings posted, items marked sold or rented, and buyer reviews. Top performers earn Agent of the Week and Agent of the Month badges.

Which languages are supported?+

Keyetm is available in English, Amharic (አማርኛ), and Afan Oromo. Switch language from the footer or header.

Still need help?

Email us at support@keyetm.com or visit Contact us.